Caffeine: morning cup
Evil Calories: carrot cake
Reality TV: trashy things on Vh1
About a week ago, I found a nail in some coffee beans I bought from one of our foofy local grocery stores (you know, the ones that try and push $5/lb bananas and gourmet, organic, free-range toilet paper). Of course, I didn't actually find it until it was jammed in between the burrs of my grinder. This is bad. You do NOT want to mess with my grinder. That is the wrong thing to try and break. I will kill you and eat your soul if you keep me from my coffee.
So, in order to keep me from going totally postal, hubby took the whole thing apart so we could get it out. Luckily, we managed to stop the grinder before the nail did any major damage (had it stripped the gears or chipped my burrs, you would have surly seen me on the news). Once I was able to speak in normal, non-howler monkey tones, I returned the coffee and the nail to said grocery store. The manager just stared and me, looking like he was going to throw up and/or piddle himself. I was little irritated because he wouldn't say anything except, "oh, geez." Ummm...hello, you almost killed my grinder, I think you need to be the one carrying the conversation. So after a looooooooooooooooong uncomfortable pause, and several more "oh, geez"s, I suggested he give me a refund. He did...a whole seven dollars. I gotta say, if I were the manager of a store that just sold someone nail ridden coffee beans, I'd be falling all over myself to make it better. How 'bout a free pound of coffee? Nail free, I promise! Or how 'bout a nice bunch of flowers. Maybe some mangos?
Whatever. I'd love to stand here all day and watch you on the verge of tinkling, Mr. foofy grocery store manager, but I gotta go.
So, when I got home I decided to an email to the roaster. They're a small, local company, so I hoped it would find its way to a non-piddling manager who would freak out, send me a truckload of free coffee and even possibly do something bold like name me woman of the year for not suing them. But it's been a week and nothing. No response, no free coffee, no plaques with my lovely face etched in bronze. What has this world come to? What's happened to customer service? I realize a nail is better than a human finger or a dried wad of poo, but it's still bad!